ABOUT US

AT Urbex Mart,ย We strive to make online shopping easy, enjoyable, and affordable. With a wide selection of quality products and excellent customer service, we aim to provide a seamless shopping experience for everyone. Your satisfaction is our top priority, and we are here to help you find exactly what you need.

๐…๐€๐๐’

๐–๐ก๐ฒ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ˆ ๐œ๐จ๐ง๐ญ๐š๐œ๐ญ ๐ญ๐ก๐ž ๐ฌ๐ญ๐จ๐ซ๐ž ๐ข๐Ÿ ๐ญ๐ก๐ž๐ซ๐ž'๐ฌ ๐š๐ง ๐ข๐ฌ๐ฌ๐ฎ๐ž ๐ฐ๐ข๐ญ๐ก ๐ฆ๐ฒ ๐จ๐ซ๐๐ž๐ซ?

Dear customers, if you face any issues with your order, please get in touch with us first at support@urbexmart.com.We are available 24/7 to assist you and find a solution. Shipping typically takes 2 to 5 business days; if it exceeds this time, reach out to us, and we'll provide an instant refund. Your satisfaction is our priority, and we're always here to help!

๐–๐ก๐ž๐ซ๐ž ๐ข๐ฌ ๐ฆ๐ฒ ๐จ๐ซ๐๐ž๐ซ?

If your order has already shipped, you can track it with the tracking number here. You can find the tracking number in the shipping confirmation email. If your order is still being processed, you will receive a tracking number and shipment confirmation once it has dispatched.

๐–๐ก๐ž๐ซ๐ž ๐ข๐ฌ ๐ฆ๐ฒ ๐จ๐ซ๐๐ž๐ซ ๐œ๐จ๐ง๐Ÿ๐ข๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง?

The order confirmation is automatically sent to your email after you place an order. If you haven't received an order confirmation within 24 hours, please get in touch with us at support@urbexmart.com. Just in case there's a problem with your order.

๐‡๐จ๐ฐ ๐๐จ ๐ˆ ๐ซ๐ž๐ญ๐ฎ๐ซ๐ง ๐ฆ๐ฒ ๐จ๐ซ๐๐ž๐ซ?

We are sorry to hear you wish to return your order. Here's how you do it:
Contact us at support@urbexmart.com. Within 7 days of your purchase. We'll assist you with the return process.
For a detailed overview, please visit our Return Policy page.
Remember, we are here to help and ensure your experience with Our Shop is a pleasant one!

๐‡๐จ๐ฐ ๐ฅ๐จ๐ง๐  ๐๐จ๐ž๐ฌ ๐ฌ๐ก๐ข๐ฉ๐ฉ๐ข๐ง๐  ๐ญ๐š๐ค๐ž?

Orders typically dispatch within 2 business days and arrive within 2 to 5 business days.

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